As the Executive Director at The Pillars of Prospect Park, I oversee all community operations, ensuring efficient management of the building and services. I lead a dedicated team across various departments to provide exceptional care and service to our residents. My responsibilities include financial planning, resident billing, customer service, and supporting the leadership team to ensure smooth operations aligned with our mission. I am also committed to addressing resident and family concerns promptly and assisting with family council needs to foster engagement and satisfaction. Through strategic leadership and a focus on service excellence, I work to maintain a positive, thriving environment for residents, families, and staff.
My introduction to working in Senior Living was as a CNA and I've loved it ever since. I have a passion for working with seniors, being able to give back to those who have given so much- helping to create joy, comfort and community for our elders. I especially enjoy learning from and getting to know residents and their families, along with peers who share the same passion. In my free time, I love to travel. My favorite part about traveling and also living in the Metro is trying new restaurants. I enjoy spending time with my family, friend and Golden Retriever Clyde who I adore. I love attending sporting events and concerts, golfing, going for walks and hiking.